Customer Care Executive Customer S...

Start your next role as a Customer Care Executive Customer S... with Moil Placement Service in DLF Phase 3 - Gurgaon, Delhi. Great for first-time job seekers. There are 22 open positions. Salary is up to ₹16,000/month.

Note from the employer

Primary Link Between A Company And Its Customers, Handling Inquiries, Resolving Complaints, And Providing Support Through Channels Like Phone, Email, And Chat To Ensure Customer Satisfaction And Build Relationships. Type : Inbound, International, Outbound, Domestic | Marketing

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹12,000 – ₹16,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, International, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, International, Outbound, Domestic
• Marketing

Quick facts

• Work location: DLF Phase 3 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 22
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Moil Placement Service reviews applications regularly.