Customer Service Representative (Cs...

Looking for a Customer Service Representative (Cs... role in Sector 12 - Gurgaon, Delhi? Moil Placement Services is hiring now. Salary is up to ₹14,000/month. Freshers can apply. 25 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and customer-first

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹11,000 – ₹14,000 per month, based on skills and experience.

Job at a glance

• Job location: Sector 12 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 25
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Moil Placement Services reviews applications regularly.