Hindi Bpo Customer Care Bpo Executi...

Start your next role as a Hindi Bpo Customer Care Bpo Executi... with Moil Placement Services in Sector 18 - Gurgaon, Delhi. Great for first-time job seekers. The team is filling 30 vacancies. The pay goes up to ₹15,000/month.

Note from the employer

Isten And Respond To Customers' Questions. Customer Service Representatives Work With Customers To Resolve Complaints, Process Orders, And Provide Information About An Organization'S Products And Services.

Your responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, CRM tools, Hindi and English and Typing speed
• No English required
• Freshers can apply
• Someone polite and patient

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Moil Placement Services reviews applications regularly.