International Inbound Outbound Bpo ...

Moil Placement Services has an opening for an International Inbound Outbound Bpo ... based in Sector 30 - Gurgaon, Delhi. No experience? You can still apply. There are 30 open positions. You can earn up to ₹32,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Active listening, Typing speed, Complaint handling, CRM tools
• Good English
• Freshers can apply

What you get

Salary: ₹20,000 – ₹32,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Moil Placement Services today.