Telecaller

Start your next role as a Telecaller with Moksh property & Builder's in Pakhowal, Ludhiana. Freshers can apply. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Typing speed and Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and polite

Key responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Job location: Pakhowal, Ludhiana, Punjab
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Moksh property & Builder's.