Telecaller

Momentum Lift is looking for a Telecaller to join its team in Ramkrishan Nagar, Patna. The pay goes up to ₹10,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, Active listening, CRM tools
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹9,000 – ₹10,000 per month.

Job details

• Location: Ramkrishan Nagar, Patna, Bihar
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Momentum Lift reviews applications regularly.