Telecaller

Looking for a Telecaller role in Karkardooma, Delhi? Momkidcare is hiring now. 2 candidates will be hired for this role. You can earn up to ₹21,000/month.

Employer’s description

Telecalling, Hiring Nannies (Babysitters) Via Calling Candidates, System Update, Crm Update, Targets To Achieve. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹17,000 – ₹21,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Active listening, CRM tools, Typing speed and Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Quick facts

• Work location: Karkardooma, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Click Apply to send your profile to Momkidcare. It takes less than a minute.