Field Collection Executive

Looking for a Field Collection Executive role in Mumbai Agra Road, Nashik? Monarch Group Of Services is hiring now. There are 30 open positions. Salary is up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

As a Field Collection Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of CRM tools, Typing speed, Active listening and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Position details

• Job location: Mumbai Agra Road, Nashik, Maharashtra
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Monarch Group Of Services.