Senior Telecaller

Join Money 2 Go (Opc) Pvt.Ltd as a Senior Telecaller in Nawada, Delhi. There are 30 open positions. The pay goes up to ₹35,000/month.

Employer’s description

Call Customers And Explain Loan Products (Hl, Lap, Bl).Generate Leads And Follow Up With Interested Customers. Maintain Calling Records And Achieve Daily Targets. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : English, Hindi

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: English, Hindi
• You are patient and polite

Compensation

The salary for this role is ₹25,000 – ₹35,000 per month.

Job at a glance

• Location: Nawada, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Money 2 Go (Opc) Pvt.Ltd.