Telecaller

Join Money Consultant as a Telecaller in Park Street, Kolkata. Freshers can apply. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Compensation: ₹8,000 – ₹12,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Complaint handling, Verbal communication and Hindi and English
• No English required
• Freshers can apply
• Someone polite and calm under pressure

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Location: Park Street, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1

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