Telecaller

Start your next role as a Telecaller with Money Trust services in Gayatri Nagar, Nagpur. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Typing speed, Active listening and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

What you get

Compensation: ₹12,000 – ₹15,000 per month.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Quick facts

• Work location: Gayatri Nagar, Nagpur, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Money Trust services.