Escalation Specialist

Moneylicious Investments And Consulting has an opening for an Escalation Specialist based in Adugodi, Bengaluru. 20 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

We Are Looking For Senior Escalation Specialist Qualification: 12Th Pass... Work Exp : Min 1 Year In Voice Process (Escalation Experience Mandatory L2 Queries Resolving).. Incentive Structure Is Also There...Job Location:Adugodi, Koramangala Opposite Of Forum Mall... Languages Required: English, Hindi And Kannada....Age Limit Upto 30 Yrs. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• You are polite and customer-first

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Pay and perks

You will be paid ₹25,000 – ₹30,000 per month.

Quick facts

• Work location: Adugodi, Bengaluru, Karnataka
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20

Apply today and take the next step in your career with Moneylicious Investments And Consulting.