Telecalling Team Leader

Moneyphi is hiring a Telecalling Team Leader in Kankaria, Ahmedabad. You can earn up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Kankaria, Ahmedabad, Gujarat
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Moneyphi today.