Customer Services Executive

Start your next role as a Customer Services Executive with Moneyview Limited in Kudlu Gate, Bengaluru. The pay goes up to ₹48,000/month. There are 30 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Compensation

Salary: ₹25,000 – ₹48,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• Someone calm under pressure and patient

Quick facts

• Location: Kudlu Gate, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Moneyview Limited today.