Email & Chat Support Executive

Join Moneyview as an Email & Chat Support Executive in Kudlu Gate, Bengaluru. The team is filling 10 vacancies. The pay goes up to ₹50,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

Compensation

You will be paid ₹25,000 – ₹50,000 per month.

Day-to-day work

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Job details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

Apply today and take the next step in your career with Moneyview.