Process Associate

Join Moneyview Limited as a Process Associate in Kudlu Gate, Bengaluru. The pay goes up to ₹35,000/month. 20 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and patient

Salary

The salary for this role is ₹18,000 – ₹35,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Job at a glance

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Timings: 10 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Interview: 10:00 AM - 2:00 PM | Monday to Friday
• Work mode: On-site

Ready to start? Upload your resume and apply to Moneyview Limited today.