Senior Customer Support Officer

A new Senior Customer Support Officer role is open at Moneyview, Kudlu Gate, Bengaluru. 10 candidates will be hired for this role. You can earn up to ₹50,000/month.

In the employer’s words

Key Responsibilities: Handle Inbound/Outbound Calls, Emails, And Chat Support Resolve Customer Queries, Complaints, And Service Requests Maintain Accurate Records In Crm Systems Follow Sops, Quality Standards, And Compliance Guidelines Achieve Productivity, Quality, And Customer Satisfaction Targets. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Roles and responsibilities

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.

Pay and perks

You will be paid ₹25,000 – ₹50,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• A polite, customer-first attitude

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Moneyview.