Senior Customer Support Officer

Looking for a Senior Customer Support Officer role in Kudlu Gate, Bengaluru? Moneyview is hiring now. Salary is up to ₹50,000/month. The team is filling 20 vacancies.

In the employer’s words

Handle Inbound/Outbound Calls, Emails, And Chat Support Resolve Customer Queries, Complaints, And Service Requestsmaintain Accurate Records In Crm Systemsfollow Sops, Quality Standards, And Compliance Guidelines Achieve Productivity, Quality, And Customer Satisfaction Targets. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

What you get

You will be paid ₹25,000 – ₹50,000 per month.

Day-to-day work

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• A patient, customer-first attitude

Quick facts

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Moneyview.