Inside Sales Executive

A new Inside Sales Executive role is open at Mongoose Minds Private Limited, Ernakulam, Kochi. The team is filling 8 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Key Responsibilities Counsel Prospective Students And Parents On Academic Programs, Career Paths, And Enrolment Processes. Handle Inbound And Outbound Leads Through Calls, Virtual Sessions, And Walk-Ins (If Applicable). Understand Student Requirements And Recommend Suitable Programs Aligned With Their Career Goals. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, English

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English and Malayalam
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, English
• Someone calm under pressure and customer-first

Job at a glance

• Location: Ernakulam, Kochi, Kerala
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 8

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