Telecaller

Monopoly It Solutions is hiring a Telecaller in Kukatpally, Hyderabad. Great for first-time job seekers. You can earn up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: CRM tools, Typing speed, Verbal communication, Complaint handling
• Female Only
• Basic English
• Freshers can apply

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Kukatpally, Hyderabad, Telangana
• Employment type: Full time
• Work mode: Office-based
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Monopoly It Solutions reviews applications regularly.