Telecaller

Montas Infra Power Pvt Ltd wants to bring on a Telecaller for its Khajrana, Indore team. 6 candidates will be hired for this role. Salary is up to ₹28,000/month.

In the employer’s words

Contact Prospective Customers To Introduce Rooftop Solar Solutions And Understand Their Electricity Usage And Requirements. Explain The Site Survey Process And Applicable Subsidy Options, Respond To Basic Enquiries, And Identify Interested Leads. Follow Up Regularly, Schedule Appointments For The Sales Team, And Update Customer Details And Call Outcomes In The Lead Tracker. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• A patient, polite attitude

Your responsibilities

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹15,000 – ₹28,000 per month.

Quick facts

• Location: Khajrana, Indore, Madhya Pradesh
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 6
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Montas Infra Power Pvt Ltd today.