Telecaller

Montessori Elite Jr College is hiring a Telecaller in Sai Nagar, Anantapur. Salary is up to ₹12,000/month. There are 6 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, CRM tools, Hindi and English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Job location: Sai Nagar, Anantapur, Andhra Pradesh
• Job type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 6
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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