Telecaller

Montra Unisex Salon wants to bring on a Telecaller for its Madhapur, Hyderabad team. Freshers can apply. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Active listening, Typing speed, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Job at a glance

• Work location: Madhapur, Hyderabad, Telangana
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1

Apply today and take the next step in your career with Montra Unisex Salon.