Team Leader

Join Monzadv Private Limited as a Team Leader in Amritsar. Salary is up to ₹20,000/month. 5 candidates will be hired for this role.

In the employer’s words

Team Management, Sales Performance, Training And Coaching, Call Quality, Lead And Crm Management, Customer Escalations, Policy Coordination, Payment Tracking, Team Motivation, Reporting. More Than 2 Years Experience Compulsory. | Type : Sales

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• You are patient and customer-first

Position details

• Job location: Amritsar, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Monzadv Private Limited reviews applications regularly.