Customer Relationship Management (C...

Mop Builders & Developers is hiring a Customer Relationship Management (C... in T.Nagar, Chennai. 2 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

We Are Looking For A Dynamic And Customer-Focused Crm Executive To Manage Client Relationships, Handle Customer Queries, Coordinate With Sales Teams, And Ensure Smooth Customer Support Throughout The Property Buying Process. Key Responsibilitieshandle Customer Inquiries Through Calls, Whatsapp, Email, And Social Mediamaintain And Update Custom. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : English, Tamil

Salary and benefits

The salary for this role is ₹20,000 – ₹25,000 per month.

Who can apply

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Inbound, Outbound, Sales, Tamil
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: English, Tamil
• Someone patient and polite

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job details

• Work location: T.Nagar, Chennai, Tamil Nadu
• Work type: Office-based
• Vacancies: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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