Service Manager

A new Service Manager role is open at Morphos Solution, Nedumbassery, Kochi. You can earn up to ₹12,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Active listening, CRM tools and Verbal communication
• Male Only
• Basic English
• Freshers can apply
• You are polite and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Nedumbassery, Kochi, Kerala
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Morphos Solution. It takes less than a minute.