Team Manager

Morya Associates, Shree Enterprises has an opening for a Team Manager based in Chikalthana Industrial area, Aurangabad. 3 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Quick facts

• Work location: Chikalthana Industrial area, Aurangabad, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Morya Associates, Shree Enterprises.