Telecalling Team Leader

Looking for a Telecalling Team Leader role in Thaltej, Ahmedabad? Motion Consultancy Llp is hiring now. The team is filling 5 vacancies. Salary is up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. | Payment Collection Calls, Metting Calls , No Target, No Sales. 1 - 2 Years Experience Compulsory. | Marketing | Type : Outbound | Languages : Hindi, Gujarati, English | Preferred Experience In : Real Estate

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Gujarati, Hindi, Marketing, Outbound and Real Estate
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Outbound
• Languages: Hindi, Gujarati, English
• Preferred Experience In: Real Estate
• Someone customer-first and polite

Job at a glance

• Job location: Thaltej, Ahmedabad, Gujarat
• Work mode: Office-based
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Timings: 10 AM - 7 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time

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