Telecaller

A new Telecaller role is open at Moto Connect, Nilambur, Malappuram. Freshers can apply. Salary is up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹10,000 – ₹11,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Active listening, CRM tools, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What you will do

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Nilambur, Malappuram, Kerala
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

Click Apply to send your profile to Moto Connect. It takes less than a minute.