Telecaller

Mountgit IT Solutions wants to bring on a Telecaller for its Gaya team. You can earn up to ₹7,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Active listening and CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Pay and perks

The salary for this role is ₹6,000 – ₹7,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Location: Gaya, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Mountgit IT Solutions.