Customer Care Executive

Movie Magic is hiring a Customer Care Executive in Narmada Road, Jabalpur. Freshers can apply. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Hindi and English, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Compensation

The salary for this role is ₹11,000 – ₹12,000 per month.

Quick facts

• Location: Narmada Road, Jabalpur, Madhya Pradesh
• Vacancies: 1
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Movie Magic.