Hindi Bpo Customer Care Executive C...

Mpis has an opening for a Hindi Bpo Customer Care Executive C... based in Sector 18 - Gurgaon, Delhi. Salary is up to ₹15,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Note from the employer

Customer Se Baat Karna Or Unki Problem Ko Solve Karna Hai . Data Maintain Karna Hai. Languages : Punjabi, Bengali, Hindi

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Hindi, Punjabi
• No English required
• Freshers can apply
• Languages: Punjabi, Bengali, Hindi

What you get

Compensation: ₹12,000 – ₹15,000 per month.

What the job involves

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Mpis today.