Telecalling

Mpr global education wants to bring on a Telecalling for its Kothapet, Hyderabad team. 10 candidates will be hired for this role. You can earn up to ₹15,000/month.

Employer’s description

Job Description: Telecaller / Counsellorwe Are Looking For A Dynamic And Enthusiastic Telecaller / Counsellor To Join Our Team.Key Responsibilities:Make And Receive Calls To Assist Prospective Customers Or Students.Provide Counselling And Guide Clients With Accurate Information.Follow Up On Leads And Maintain Strong Customer Relationships. Type : Sales, International | Marketing | Languages : Gujarati, Malayalam, Tamil, Telugu, Marathi, Kannada, Hindi, English

Salary and benefits

The salary for this role is ₹7,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, International, Kannada, Malayalam, Marathi and Marketing
• Female Only
• Good English
• Freshers can apply
• Type: Sales, International
• Marketing
• Languages: Gujarati, Malayalam, Tamil, Telugu, Marathi, Kannada, Hindi, English
• A customer-first, patient attitude

Position details

• Location: Kothapet, Hyderabad, Telangana
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Mpr global education.