Airtel Gold Inbound Outbound Bpo Cu...

Looking for an Airtel Gold Inbound Outbound Bpo Cu... role in Sector 17 - Gurgaon, Delhi? Mps Group is hiring now. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

In the employer’s words

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Type : Inbound, Outbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

Compensation: ₹16,000 – ₹20,000 per month.

Position details

• Job location: Sector 17 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mps Group reviews applications regularly.