Blinkit Inbound Outbound Bpo Custom...

MPS Group has an opening for a Blinkit Inbound Outbound Bpo Custom... based in Sector 8 - Gurgaon, Delhi. Great for first-time job seekers. The pay goes up to ₹14,000/month. There are 25 open positions.

Employer’s description

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi | Type : Domestic

Salary

The salary for this role is ₹12,000 – ₹14,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• Type: Domestic
• You are calm under pressure and customer-first

Job at a glance

• Work location: Sector 8 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work type: On-site
• Vacancies: 25
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with MPS Group.