Direct Selection Hindi Bpo Executiv...

MPS Group is hiring a Direct Selection Hindi Bpo Executiv... in Sector 18 - Gurgaon, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹14,000/month. No experience? You can still apply.

Employer’s description

Hindi Me Customer Se Bat Karni Hai Unki Problem Ko Solve Karna Hai Call Pe. Languages : Hindi, English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

What you get

Compensation: ₹13,000 – ₹14,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• No English required
• Freshers can apply
• Languages: Hindi, English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and patient

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by MPS Group.