Freshers Hiring Customer Service Ex...

MPS Group wants to bring on a Freshers Hiring Customer Service Ex... for its Sector 12 - Gurgaon, Delhi team. Great for first-time job seekers. 10 candidates will be hired for this role. Salary is up to ₹14,000/month.

Employer’s description

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : Hindi, English

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Hindi
• No English required
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• A customer-first, patient attitude

Pay and perks

The salary for this role is ₹11,000 – ₹14,000 per month.

Job details

• Work location: Sector 12 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to MPS Group. It takes less than a minute.