5 Days Working - Good English- Bpo ...

Mps has an opening for a 5 Days Working - Good English- Bpo ... based in Sector 21 - Gurgaon, Delhi. The team is filling 30 vacancies. The pay goes up to ₹29,000/month.

Note from the employer

Provide Information About Products And Services. Take Orders, Calculate Charges, And Process Billing Or Payments.

Salary

The salary for this role is ₹21,000 – ₹29,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, Verbal communication and Hindi and English
• Good English
• Freshers can apply
• You are calm under pressure and patient

What the job involves

• Follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.

Quick facts

• Location: Sector 21 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mps reviews applications regularly.