Airtel Customer Support Executive E...

Mps is hiring an Airtel Customer Support Executive E... in Sector 30 - Gurgaon, Delhi. 25 candidates will be hired for this role. Salary is up to ₹26,000/month.

Employer’s description

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹20,000 – ₹26,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, Typing speed, Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

Job at a glance

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work mode: Office-based
• Vacancies: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mps reviews applications regularly.