Bpo Telecaller Telecalling Customer...

Mps is looking for a Bpo Telecaller Telecalling Customer... to join its team in Sector 13 - Gurgaon, Delhi. No experience? You can still apply. The pay goes up to ₹15,000/month. The team is filling 25 vacancies.

Employer’s description

Handling Inbound Outbound Calls Providing Best Customer Service Handling Query And Providing Solution Etc. Type : Domestic, Outbound, Inbound

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, Inbound, Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• You are patient and polite

Salary

Compensation: ₹14,000 – ₹15,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Sector 13 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 25

Ready to start? Upload your resume and apply to Mps today.