Bpo Telecalling Executive Inbound O...

Start your next role as a Bpo Telecalling Executive Inbound O... with Mps in Sector 15 - Noida, Delhi. 20 candidates will be hired for this role. You can earn up to ₹18,000/month.

Employer’s description

Telecalling Work. Languages : Hindi, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• No English required
• Freshers can apply
• Languages: Hindi, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are calm under pressure and polite

Roles and responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹13,000 – ₹18,000 per month.

Job at a glance

• Job location: Sector 15 - Noida, Delhi, Delhi
• Openings: 20
• Job type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Mps. It takes less than a minute.