Flipkart Customer Care Executive Vo...

Mps wants to bring on a Flipkart Customer Care Executive Vo... for its Sector 14 - Gurgaon, Delhi team. Great for first-time job seekers. You can earn up to ₹15,000/month. 25 candidates will be hired for this role.

Employer’s description

Solve The Customer Query Over The Call Chat Email . Providing Best Support To The Customer .

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Hindi and English, Verbal communication, Complaint handling
• No English required
• Freshers can apply
• You are customer-first and calm under pressure

Roles and responsibilities

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.

Salary and benefits

Compensation: ₹11,000 – ₹15,000 per month.

Position details

• Job location: Sector 14 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work mode: Office-based
• Openings: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mps reviews applications regularly.