Flipkart Hyperlocal Inbound Bpo Cus...

Join Mps as a Flipkart Hyperlocal Inbound Bpo Cus... in Sector 63 - Noida, Delhi. There are 25 open positions. Great for first-time job seekers. You can earn up to ₹22,000/month.

In the employer’s words

Handling Inquiries, Resolving Complaints, And Providing Support Through Channels Like Phone, Email, And Chat To Ensure Customer Satisfaction And Build Relationships. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹16,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.

Quick facts

• Job location: Sector 63 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

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