Flipkart Inbound Customer Support E...

Start your next role as a Flipkart Inbound Customer Support E... with Mps in MG Road - Gurgaon, Delhi. The pay goes up to ₹28,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, Bengali, English

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, Bengali, English
• You are customer-first and calm under pressure

Salary

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Position details

• Work location: MG Road - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Mps.