Freshers Hiring Inbound Customer Se...

Start your next role as a Freshers Hiring Inbound Customer Se... with Mps in Sector 16 - Gurgaon, Delhi. Freshers can apply. There are 25 open positions. You can earn up to ₹17,000/month.

In the employer’s words

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi

Salary and benefits

The salary for this role is ₹15,000 – ₹17,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• Someone calm under pressure and customer-first

What you will do

As a Freshers Hiring Inbound Customer Se..., your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Work location: Sector 16 - Gurgaon, Delhi, Delhi
• Vacancies: 25
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mps.