Hiring Inbound Customer Service Exe...

Looking for a Hiring Inbound Customer Service Exe... role in Sector 17 - Gurgaon, Delhi? Mps is hiring now. Salary is up to ₹17,000/month. 30 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Hindi and English, Complaint handling
• No English required
• Freshers can apply
• Someone polite and calm under pressure

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹15,000 – ₹17,000 per month.

Position details

• Job location: Sector 17 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 30

Apply today and take the next step in your career with Mps.