Idfc/Icici Hiring Customer Care Exe...

Join Mps as an Idfc/Icici Hiring Customer Care Exe... in Sector 62 - Noida, Delhi. 30 candidates will be hired for this role. You can earn up to ₹24,000/month. Freshers can apply.

Note from the employer

Responsible For Providing Assistance, Information, And Support To Customers Regarding Products Or Services. Their Duties Include Answering Inquiries, Resolving Issues, And Ensuring Customer Satisfaction Through Effective Communication And Problem-Solving.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, Hindi and English, CRM tools and Active listening
• Good English
• Freshers can apply
• A patient, polite attitude

What you get

Salary: ₹16,000 – ₹24,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Location: Sector 62 - Noida, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Mps.