Pnb Bank Hiring Customer Care Execu...

Mps has an opening for a Pnb Bank Hiring Customer Care Execu... based in Sector 13 - Gurgaon, Delhi. No experience? You can still apply. You can earn up to ₹20,000/month. There are 30 open positions.

Employer’s description

Listen To Customers' Questions And Concerns And Provide Answers Or Responses.

Compensation

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Typing speed, CRM tools, Hindi and English, Active listening
• Good English
• Freshers can apply
• You are calm under pressure and polite

Roles and responsibilities

As a Pnb Bank Hiring Customer Care Execu..., your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Sector 13 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Mps reviews applications regularly.