Pnb/Sbi Voice & Non-Voice Call Cent...

Join Mps as a Pnb/Sbi Voice & Non-Voice Call Cent... in Sector 24 - Gurgaon, Delhi. Salary is up to ₹18,000/month. Freshers can apply. The team is filling 30 vacancies.

Note from the employer

Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Languages : Hindi, English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you will do

In this role, you will:

• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Hindi, English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you get

The salary for this role is ₹12,000 – ₹18,000 per month.

Job at a glance

• Location: Sector 24 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Mps.