Telecaller Collection Process Execu...

Looking for a Telecaller Collection Process Execu... role in Sector 21 - Gurgaon, Delhi? Mps is hiring now. 30 candidates will be hired for this role. You can earn up to ₹30,000/month. No experience? You can still apply.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Day-to-day work

As a Telecaller Collection Process Execu..., your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹18,000 – ₹30,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Active listening, Typing speed and Hindi and English
• Good English
• Freshers can apply
• Someone patient and customer-first

Quick facts

• Location: Sector 21 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Mps today.